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LoanPacket

All systems operational

90-day uptime shown. Updates every 60 seconds.

Web application99.99%
Document extraction99.97%
Calculation engine100%
PDF / Word / Excel export99.98%
Lender share links100%
REST API & webhooks99.99%

Incident history

2026-09-22
Elevated extraction latency
Extraction queue latency rose to 6 minutes for 41 minutes during a model rollout. No data impact. Resolved by rolling back and re-deploying in stages.
2026-07-08
Scheduled maintenance
Database maintenance window, 02:00 to 02:35 UTC. Exports paused and resumed automatically.